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Re:Burnt $72k testing Firebase and Cloud Run and almost went... by sudcha on Thursday December 10, 2020 @06:58PM (#25380489)
OP here.

Thanks for sharing!

I have no idea what they did internally, but something like this was my guess. I only communicated through customer support channel and replied to emails, and shared my doc (which cited all the loopholes) with them.

It took them 10-15 days to get back and make a one-time good will contribution. The contribution didn't cover logging cost, so we did pay few hundred dollars.

Re:Burnt $72k testing Firebase and Cloud Run and almost went... by salmonlogs on Friday December 11, 2020 @11:55AM (#25387838)
Sounds like you found an amazing support rep and made a great case for it - good job!