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Re:AT&T Fiber in the SF Bay Area is flipping bits by wccrawford on Tuesday December 08, 2020 @09:41AM (#25345713)
I worked for a call center and there was a girl there I didn't think was good at her job.

Then one day, she tells me that she tells people to unplug the power cord, cup the end in their hand, and then plug it back in.

Suddenly, I really liked her. It's a genius move that makes them think they've done something obscure, but she really just wanted them to actually check the cable.

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