Pandering to trivial requests only encourages trivial requests. Hell, in a forum recently I responded to someone saying "you need version -foo- and you can find it here (link)". He said thanks... then three days later asked where he could find it (link was still valid). The next two comments were asking where they could find the exact thing in the link I'd given and described the parameters of. You also see the same thing in countless forums where commentor -foo- comes along, ignores the comments, and demands someone PM them with the solution.
I don't have a problem with repeating stuff that's buried in the comments on page 5 or whatnot, but when it's this level of trivial crap, it is just chaff and shouldn't be encouraged.
I honestly didn't realize it was a hard to find resource either which is why I left it out, but even googling it, I don't see it anywhere.
Also: Be nice to the guys on the other end of it. They've never been less than that to anyone who's been nice to them, nor treated them like idiots. Also, they don't set the policy, they just help devs navigate them. They are also decidedly non-technical, but policy based.
"Yes, some people prefer to ask a human rather than Google; those people are lazy and need to be educated, not pacified."
Doesn't it strike you as somewhat borg-like, subsumed by technology that we should deny people to impulse to ask other people things?
I realize that aggregators and comments sections give a sort of false illusion that it's a small number of people in a conversation when the number of actual viewers of a thread (and hence, multiple wasted 'human' cycles spent processing 'noise'), but seriously... we should always defer to the algorithm, the index, the internet rather than asking humans?