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A comment on AT&T Fiber in the SF Bay Area is flipping bits. Parent comment

Re:AT&T Fiber in the SF Bay Area is flipping bits by matthias509 on Monday December 07, 2020 @10:45PM (#25341522)
I cope with level 1 support by remembering we have a common goal: to stop talking to each other as quickly as possible. The tech just wants to close the case and I want to talk to someone else who can actually help me.
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Re:AT&T Fiber in the SF Bay Area is flipping bits by User23 on Monday December 07, 2020 @11:04PM (#25341629)
That’s a great example of finding how you’re aligned and then using it to get a mutually beneficial outcome.
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