You can point out the delays are do to incompetence without agreeing that death threats are ok.
You are ascribing intent where there is none. We need to stop framing conversations based upon the extremists in the population.
The root comment is full of hyperbole, but there is no indication he supports death threats, that's just silly.
How did they deliberately mislead them? By saying things like only a natural disaster would stop the latest release date, only for it to slip with less than a month left.
That's an actual lie and false advertising. As someone with project management experience, the people making those claims are either incompetent or lying.
So yeah, customers who paid them money and were lied to have an absolute right to be furious. Death threats is an excuse. 99.99% of the criticism was justified and without intimidation or threats.
Obviously people can feel however they want, but we’re talking about $5–60 and like eight months delay; you’ll forgive me for being a little dismissive of people who are “furious” about this.