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Re:Salesforce Signs Definitive Agreement to Acquire Slack by eb0la on Wednesday December 02, 2020 @06:22AM (#25275399)
The chat inside Salesforce was horrible. They get a good one with very little churn. Plus they have voice and video calling.

You can integrate this into the SF platform and your get a good defense against other players (MSFT, SAP, Oracle).

If I can schedule a customer call and register it inside salesforce it would be great. Today I have to enter all manually on their interface :-(

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