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Re:Salesforce Signs Definitive Agreement to Acquire Slack by hbosch on Tuesday December 01, 2020 @04:50PM (#25270446)
> ... I think Amazon made an exception to their “user support is never our priority” choice ...

Amazon is virtually the singular FAANG company that not only has customer support, but has generally very good customer support.

Re:Salesforce Signs Definitive Agreement to Acquire Slack by ruffrey on Tuesday December 01, 2020 @05:23PM (#25270831)
AppleCare and the Apple store Genius Bar are readily accessible, too.