That is what has done it for me. Amazon has zero control over their inventory. I've gotten burned too many times at this point. Amazon is now a last resort or obscure items only retailer for me. That or I use it to find an item then buy it from the manufacture direct, funny how that has reversed from the old days.
I've even gotten unrequested refunds from amazon with a note about how the product I got was counterfeit. That's great and all but I needed the actual product not a refund and waste of time. Once you reach a livable income your time is worth much,more than saving a couple of dollars.
I've bought 1,000+ items from Amazon over the past 10 years and exactly one item was counterfeit -- a camera battery from a third-party seller.
Honestly, worrying about counterfeits on Amazon, for items sold either by Amazon.com or reputable storefronts like Pharmapacks, just seems silly, it's so incredibly rare and easy to get fixed immediately with a single quick phone call to Amazon. And for third-party storefronts you've never heard of, it's no different than doing the same on Walmart.com or eBay.
For electronics products, some reviews go into excruciating details on what counterfeit v real products look like.
Then some products literally explain how to avoid counterfeit products, especially the smaller producers of goods with niche products.
Finally there are articles in the press about it.
eBay has less of this problem because it's set up to select sellers based on reviews. Amazon's stores are more obscure, and often don't have many reviews, or sometimes you get an item fulfilled from a third party without knowing about it. I'm not sure if that still happens though.
Amazon removed it years ago because they do not want to be in the law margin retail business. They want to only be in the higher margin platform business. And that makes me not want to support Amazon.
Yeah easy to refund but I spent 2 hrs insect treating my house now I have to do it again, not a pleasant task. Oh yeah now I have a roach infestation because the traps were fake. The effects are much farther reaching than you make it out to be.
That said, I almost only buy the "shipped from and sold by Amazon.com" stuff, so maybe that's why. And if it's something that has obviously similar photos from a bunch of different "brands", I hop over to AliExpress to buy it at the source for 1/10 the price.
From https://www.inc.com/jeff-bercovici/amazon-dangerous-kids-pro...
I can't tell if you think this is excessively bad or excessively good? Seems reasonable to me - they're just a couple of bulbs?
> I don't really care vs Amazon's 2-4 days
Isn't the big thing about Amazon is that it's next-day shipping? I don't live anywhere near a major city and Amazon still manage to deliver to me in about ten hours now.
Amazon free shipping has been terrible here. Weeks, at best unless you pay for the express options. And yes Walmart is better. One of my recent online purchases (cell phone screen protector) was estimated at 3 weeks delivery on Amazon. I bought the same item from Walmart.com instead and had it in 2 or 3 days.
But still, not much room for profit. And from my experience, a lot of big box sellers will just put it in a huge box and pay a much higher rate than necessary for shipping.
For Home Depot, assuming it's not a mistake, that's probably an investment in persuading customers to look to them first and not shop around.
I think other stores see what's happening and are trying to crowd in. Best Buy, too, seems to have no trouble shipping me anything I want for free. It'll take a week, but most of the time I don't really care vs Amazon's 2-4 days. And with Best Buy/Home Depot/etc I at least know I'm not getting a knock off.