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Re:Amazon hires 427,000 people in 10 months by pkulak on Saturday November 28, 2020 @11:53AM (#25238653)
Just an anecdote, but Home Depot has lost its collective mind over shipping. Twice now I've ordered a single pack of 2 light bulbs for about $3 and had it shipped to my door for free.

I think other stores see what's happening and are trying to crowd in. Best Buy, too, seems to have no trouble shipping me anything I want for free. It'll take a week, but most of the time I don't really care vs Amazon's 2-4 days. And with Best Buy/Home Depot/etc I at least know I'm not getting a knock off.

Re:Amazon hires 427,000 people in 10 months by citizenpaul on Saturday November 28, 2020 @01:10PM (#25239231)
>I'm not getting a knock off.

That is what has done it for me. Amazon has zero control over their inventory. I've gotten burned too many times at this point. Amazon is now a last resort or obscure items only retailer for me. That or I use it to find an item then buy it from the manufacture direct, funny how that has reversed from the old days.

I've even gotten unrequested refunds from amazon with a note about how the product I got was counterfeit. That's great and all but I needed the actual product not a refund and waste of time. Once you reach a livable income your time is worth much,more than saving a couple of dollars.

Re:Amazon hires 427,000 people in 10 months by crazygringo on Saturday November 28, 2020 @06:01PM (#25241300)
What are you buying?

I've bought 1,000+ items from Amazon over the past 10 years and exactly one item was counterfeit -- a camera battery from a third-party seller.

Honestly, worrying about counterfeits on Amazon, for items sold either by Amazon.com or reputable storefronts like Pharmapacks, just seems silly, it's so incredibly rare and easy to get fixed immediately with a single quick phone call to Amazon. And for third-party storefronts you've never heard of, it's no different than doing the same on Walmart.com or eBay.

Re:Amazon hires 427,000 people in 10 months by mancerayder on Sunday November 29, 2020 @02:32PM (#25247380)
It's easy to get counterfeit clothing, I'll tell you that. I'm confident that's happened to me a few times.

For electronics products, some reviews go into excruciating details on what counterfeit v real products look like.

Then some products literally explain how to avoid counterfeit products, especially the smaller producers of goods with niche products.

Finally there are articles in the press about it.

eBay has less of this problem because it's set up to select sellers based on reviews. Amazon's stores are more obscure, and often don't have many reviews, or sometimes you get an item fulfilled from a third party without knowing about it. I'm not sure if that still happens though.

Re:Amazon hires 427,000 people in 10 months by lotsofpulp on Sunday November 29, 2020 @11:07AM (#25245957)
Walmart lets you restrict search results to items shipped and sold by Walmart, whereas Amazon removed this option years ago.

Amazon removed it years ago because they do not want to be in the law margin retail business. They want to only be in the higher margin platform business. And that makes me not want to support Amazon.

Re:Amazon hires 427,000 people in 10 months by citizenpaul on Monday November 30, 2020 @10:46AM (#25254938)
Tools, Household Chemicals type stuff, tech parts.

Yeah easy to refund but I spent 2 hrs insect treating my house now I have to do it again, not a pleasant task. Oh yeah now I have a roach infestation because the traps were fake. The effects are much farther reaching than you make it out to be.

Re:Amazon hires 427,000 people in 10 months by ericd on Saturday November 28, 2020 @03:50PM (#25240426)
Is it very obvious? Is it more pronounced in specific categories? I keep hearing this, and I've never gotten an obvious fake, despite a large amount of Amazon usage. But maybe I've just been using fake stuff?

That said, I almost only buy the "shipped from and sold by Amazon.com" stuff, so maybe that's why. And if it's something that has obviously similar photos from a bunch of different "brands", I hop over to AliExpress to buy it at the source for 1/10 the price.

Re:Amazon hires 427,000 people in 10 months by ghaff on Saturday November 28, 2020 @07:37PM (#25241886)
I wonder if there are a lot of people who go with the lowest price, don't even look at reviews, and are fine with FBA so long as it's cheapest. I order quite a bit off Amazon and just haven't had the counterfeit problem AFAIK.
Re:Amazon hires 427,000 people in 10 months by fredophile on Saturday November 28, 2020 @07:46PM (#25241926)
My main concern is the non obvious fakes. The memory card that looks right but is slower than it should be or fails earlier than expected. The rechargeable battery that catches on fire. That sort of thing.
Re:Amazon hires 427,000 people in 10 months by klipt on Saturday November 28, 2020 @11:13PM (#25242879)
Or even worse, the knockoff toy with swallowable magnets that results in your baby needing surgery to remove part of their intestines: https://www.workingmother.com/mom-is-warning-others-after-po...

From https://www.inc.com/jeff-bercovici/amazon-dangerous-kids-pro...

Re:Amazon hires 427,000 people in 10 months by chrisseaton on Saturday November 28, 2020 @04:37PM (#25240773)
> Twice now I've ordered a single pack of 2 light bulbs for about $3 and had it shipped to my door for free.

I can't tell if you think this is excessively bad or excessively good? Seems reasonable to me - they're just a couple of bulbs?

> I don't really care vs Amazon's 2-4 days

Isn't the big thing about Amazon is that it's next-day shipping? I don't live anywhere near a major city and Amazon still manage to deliver to me in about ten hours now.

Re:Amazon hires 427,000 people in 10 months by throwaway201103 on Saturday November 28, 2020 @05:17PM (#25241018)
You can't package and ship a parcel for less than $3 so they are losing money on small sales like that. It's clearly a loss-leading effort to compete with other online retailers.

Amazon free shipping has been terrible here. Weeks, at best unless you pay for the express options. And yes Walmart is better. One of my recent online purchases (cell phone screen protector) was estimated at 3 weeks delivery on Amazon. I bought the same item from Walmart.com instead and had it in 2 or 3 days.

Re:Amazon hires 427,000 people in 10 months by chrisseaton on Saturday November 28, 2020 @06:07PM (#25241349)
Amazon's free shipping routinely delivers items worth a few dollars in about ten to twelve hours for me, and I don't live anywhere near a major city. Are you in some extraordinarily remote location?
Re:Amazon hires 427,000 people in 10 months by throwaway201103 on Saturday November 28, 2020 @07:56PM (#25241981)
Small-ish town (~80K) Midwest USA
Re:Amazon hires 427,000 people in 10 months by ficklepickle on Sunday November 29, 2020 @04:31AM (#25244018)
Are we guessing? Parma, Ohio?
Re:Amazon hires 427,000 people in 10 months by stjohnswarts on Saturday November 28, 2020 @08:28PM (#25242165)
His point is easily seen if you go to the post office/fecex and try to mail 2 bulbs for $3 and see how far you get.
Re:Amazon hires 427,000 people in 10 months by jjeaff on Monday November 30, 2020 @12:05AM (#25250894)
That's retail rates. Depending on the size of the bulbs, you could likely ship them first class for around $1.5. packaging might be another $0.20 assuming the bulbs are already in stuff boxes.

But still, not much room for profit. And from my experience, a lot of big box sellers will just put it in a huge box and pay a much higher rate than necessary for shipping.

Re:Amazon hires 427,000 people in 10 months by jbay808 on Saturday November 28, 2020 @05:18PM (#25241024)
I think the GP is implying that Home Depot might have lost money on the sale because the delivery probably cost them more than they earned from selling the light bulbs.

For Home Depot, assuming it's not a mistake, that's probably an investment in persuading customers to look to them first and not shop around.

Re:Amazon hires 427,000 people in 10 months by beamatronic on Saturday November 28, 2020 @02:03PM (#25239643)
I stopped ordering light bulbs from Home Depot as they always arrived smashed, and I had to enter the store to return them.
Re:Amazon hires 427,000 people in 10 months by Scoundreller on Saturday November 28, 2020 @02:45PM (#25239931)
It’s a lot harder to smash LEDs though.
Re:Amazon hires 427,000 people in 10 months by beamatronic on Saturday November 28, 2020 @03:29PM (#25240264)
These were Cree LEDs. $10 each at the time