In contrast to this we’ve had exactly one Philips Hue fail on us. Also cheerfully replaced for us. None of them have needed resetting and we have about the same # of light fixtures deployed. Probably the most annoying problem is Hue Play’s are prone to coil whine at 100% brightness on on certain scene colors, particularly those involving blue-white (6000K). Resolvable by going < 5000K or dropping to 90% brightness, I haven’t attempted to get warranty replacement for this issue but about 16/22 of my Hue Play’s are affected by the issue.
Integrated with Google Home it’s also common that some % of LIFX bulbs won’t respond to a “turn off all the lights” command, whereas Philips is very good at on/off even when the command involves large numbers of bulbs...
All the lights in my house are the philips hue that I bought back in 2013. So far I have replaced 2 only. The last one was coming back on by itself... wierd to replace a lightbulb because it doesn’t want to be turn off...
You also have to remember the negative externalities of extra e-trash affect everyone, so to read about yet another iot failure, it’s easy for me to continue to trash the whole industry.
Humans remember negative experiences much stronger than positive ones, and "it just works" isn't really something you tend to notice in the first place. There's a lot of bias here.
The scheduling is pretty handy though. I have half a dozen outside and they turn on / off with dusk / dawn. In addition to that I have them set to go to bright white and 30-50% at night (just enough to keep security cameras in color mode).