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Re:Microsoft 365 has employee surveillance and analytics bui... by dane-pgp on Tuesday November 24, 2020 @10:55AM (#25199541)
> you end up with work being done to fit the metrics, not necessarily work that is of highest need

Obligatory reference to (generalised) Goodhart's Law:

"When a measure becomes a target, it ceases to be a good measure."

https://en.wikipedia.org/wiki/Goodhart's_law

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