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A comment on Techniques To Simplify Sign-Ups and Log-Ins. Parent comment

Re:Techniques To Simplify Sign-Ups and Log-Ins by skx on Thursday May 05, 2011 @01:57PM (#2518290)
The way that I've always handled this is to only show the "Forgot Password" link after a login attempt fails.

Maybe that's unfair; expecting a user to attempt to login even if they're not sure of their details, but it always seemed reasonable enough to me.

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Re:Techniques To Simplify Sign-Ups and Log-Ins by pbz on Thursday May 05, 2011 @04:25PM (#2518780)
That's not intuitive. When I go to a site I know if I remember the password or not. If I have no clue what the password could be I won't even attempt to login. If I don't see the "forgot password" link I would assume the site doesn't have that feature and leave.
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Re:Techniques To Simplify Sign-Ups and Log-Ins by jtheory on Friday May 06, 2011 @10:14AM (#2520967)
Agreed -- particularly because the site may have some kind of lockout feature if I fail too many attempts, there's no chance I'll waste one just to see if there's a forgot password link on the failure screen.
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Re:Techniques To Simplify Sign-Ups and Log-Ins by bostonvaulter2 on Friday May 06, 2011 @02:21AM (#2520175)
I like sites that make the "Forgot Password" link much more visible after a failed login.
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Re:Techniques To Simplify Sign-Ups and Log-Ins by prawn on Thursday May 05, 2011 @08:11PM (#2519460)
One of the issues with a "forgot password" link is that it's visual clutter. Could only have the link show if the user has moused over the form area?
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