The company in question is Rocketdata.io.
You pretty much summed up their incompetent modus operandi, let me just add they're a company that maintains a presence of their clients (e.g. retail) at various online maps and business directories alike.
See also [1]
Having said that, the tool that they use to conflate customers' data with OSM data [2] is interesting, even if it comes with minor performance problems when listing all projects. (Currently returns 502 error, worked fine a few days ago).
[1] https://wiki.openstreetmap.org/wiki/Organised_Editing/Rocket...
Some companies do listen when you provide feedback, and others just have some community manager¹ who doesn't really know anything at a deeper technical level handling all the communication with OSM's volunteer corps of mappers.
There is a company in Minsk that is doing edits worldwide based on the output of a set of slightly outdated linters, and it's disappointing to see that they could get much better feedback and linter input by listening to the remarks made by us volunteers, but that would require the attention of one of the few employees with in-depth knowledge, which they haven't planned for.
1: Another gem of inappropriateness was trying to communicate with the Dutch OSM community via Google Translate mangled Dutch. (The vast majority of us can manage English quite well, thank you.)