The prior discussions on this site, especially with regard to the hackability, persuaded me to pre-order the 2. You can still buy the 1 from their site new if you want to test the waters but their customer service policies are friendly. Also, I recommend going to their subreddit [1]. There is also a very friendly and active Discord server where some of the developers of third-party improvements participate - the link for that is also on the subreddit or I can paste an invite here as well. Edit0: s/Their/There.

1: https://www.reddit.com/r/remarkabletablet