While your points are valid, this is not what the overwhelming majority of Windows users consider. People use Windows because it's what came installed in the computer and it runs the software they think they need. In their point of view it's not broken (because either they never experience the brokenness, or because they don't know what not broken looks like).

From my point of view, Linux is not broken at all. It runs the software I need (I'm comfortable with Gimp, I don't have spreadsheets that pass the limits of LibreOffice and I don't use EA). Lately, the move from X to Wayland has been introducing some brokenness - it's not as easy as it used to be to run X apps across the network - but I imagine all these will be eventually fixed.

Like you said, most users don't worry EA is Windows-only because most users don't worry about things like OS.