The biggest problem is the form-over-function design. The same applies to the new one as well, though it's not as bad. In both cases, they are missing out on the business market who need a workhorse. Both are priced out of most people's budgets. We end up buying Mac Minis and struggling with their limited capabilities and expansion options. Their whole strategy here is poor. They don't have any midrange options between the two extremes.