Wow, the way Craig is laughing at the question and so dismissive of it is really insulting. Maybe it's the more casual nature of the interview/discussion, but this really is the crappy icing on the cake of Mac users' continuously-declining control over the machines they spend their hard-earned money on. "Where do you even begin to come up with that theory"?? I mean, maybe we're seeing the gradual hampering of control over our computer with every OS X release in the past 5-10 years?