I agree that it's not as much as a polished experience, but that's the point as indicated - trading off polish for ownership.
I'm excluding from the discussion professional documents editing - compatibility with Libreoffice is mediocre (at best) in my experience, but having very good compatibility is not a consumer requirement IMO.
But it's also just as likely that you're using a browser made by Google, and using other services made by one of the big companies that don't care about your privacy. Where's the difference?
> The alternatives are still completely unusable by most people.
Otherwise the statement wouldn't make sense.
Or their smartphone, which is a hell of a lot smoother experience. So why does Linux Desktop continue to pride itself on being "good enough" for an "average user" [0] that doesn't even use a desktop?
If all people need is a browser, they should buy ChromeOS or an iPad.
Ironically, one of your two suggestions is a Linux distribution.
There is nothing ironic about that. Users don’t know and don’t care.
Are you equating the presence of the Linux kernel with some notion of software freedom or independence from corporate control?
If all people want to use is a browser, Linux is irrelevant.
Browser apps need connection. Most of the services are also subscription based.
Whenever someone says “I don’t get computers” or gets angry at their smartphone they’re just leveraging that expectation and conning themselves out of a gain they could make. Same problem - laziness and expectation. At the end of that path is a life of a sharecropper and a cow to milk.
Macs are shiny and their marketing department is fantastic. Windows has a monopoly with OEM preinstalls. Those are the main reasons why macos and Windows are so popular.
I've tried using Windows, it's "completely unusable" to me. I couldn't even figure out how to install it without creating a Microsoft account nor could I figure out how to turn off "telemetry".
While it sounds nice in theory, is just unrealistic.
We'd also need to educate people why they cannot use random proprietary rental application on their mobile device that's not google or apple, or connect to a university vpn that doesn't support linux properly. Many workplaces use zoom for meetings, or google suite, etc etc
Exclusively switching to open/ethical software starts to resemble living like a hermit in the woods, and in reality makes ones life more difficult, reducing the impact the person can do on others.
The fact it happens to use the Linux kernel is like saying MacOS is based on FreeBSD.
Most people are using their (personal) computers for browsing, maybe an email client if they're not using one of those web-email abominations, the odd bit of word-processing and watching movies/listening to music. Linux works just fine out of the box and the install is substantially simpler than anything I've ever seen over in the MS world.
Today we just tell auntie to buy an iPad.