Most people don't want this freedom, I agree with you; heck, often I even don't want it; I want machines that always work and are fast. iPads fall in that categories for many years already. Because it's walled off, I cannot mess stuff up so much. Ofcourse I wish the device ran Linux but with the same container tech which freezes/thaws/kills/reloads apps so it keeps my system fast safe.

Then, on the other hand, when the majority of people see their favorite app, album, book, movie, show disappear from their because the 'big company' decided they can't have it anymore, they do get upset, they just don't know what happened or why or what they can do to help it.

Android is a weird middleground; it's both too walled off and too open; you can get yourself pwned (without rooting) while you still don't have enough freedom to do whatever you want (without rooting). I like it's more open but then I prefer a laptop with full blown Linux (which is what I use most).