I’m hard of hearing and need automatic meeting captions. At a company that uses Google Meet, these are free. If the company is on Zoom and needed to subscribe to a third-party transcription service, let’s say that’s maybe $25/month, which is a fraction of my hourly wage as an engineer. It’s possible for me to follow Zoom meetings without captions but presents a high enough cognitive load that 2-3 meetings in a day will exhaust my mental capacity to do engineering work for the rest of the day — so the cost of the month’s transcription service is at least an order of magnitude less than the cost to the company of forcing me to struggle through meetings.

I disagree that we should evaluate disability accommodations economically, but in this case the economic argument works out, too.