Re:Grubhub sued for listing restaurants without permission
by user5994461 on Thursday October 29, 2020 @06:26PM
(#24936848)
I don't remember phone numbers being listed on hotels.com.
If you dig up the support number it is going to the hotels.com call center. It's not deceptive because they have your booking and your money, they can see your order and rebook you in another hotel which the direct hotel wouldn't be able to do (this happens regularly when there are problems like the hotel has no room).
If you have a corporate discount with a specific hotel you definitely need to deal with the website of the hotel directly, not hotels.com
If you dig up the support number it is going to the hotels.com call center. It's not deceptive because they have your booking and your money, they can see your order and rebook you in another hotel which the direct hotel wouldn't be able to do (this happens regularly when there are problems like the hotel has no room).
If you have a corporate discount with a specific hotel you definitely need to deal with the website of the hotel directly, not hotels.com