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Re:Ask HN: What do startups do for internal tech support? by RyanGWU82 on Wednesday April 27, 2011 @06:02PM (#2491277)
At PBworks, when we had about 10 people, we added the position "Head of Operations & IT." 97% of that job is handling operations for our production cluster, keeping it up and running 24/7. The other 3% is typical internal office IT stuff -- networking, email, security, "the printer doesn't work," etc. The tasks aren't all that related, but at a small company, everyone wears many hats.

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