Re:I am seriously considering going back to desktop computers
by marcus_holmes on Monday October 26, 2020 @05:53AM
(#24894390)
I think the problem is support.
Mainstream manufacturers have to deal with consumers who know nothing about computers. They expect full support. They will also follow directions on any website without knowing what they're doing, and mess things up. The move to lock down computers isn't really a Big Brother conspiracy to prevent us from doing things on our computers that The Man doesn't want us to. It's a safety measure to stop inexperienced users bricking their machines and demanding support fix it.
Purism (and others) sell "overpriced" computers to people who know what we're doing. When I had a problem on my Purism laptop, they told me to unscrew the back and check the connections. That's not something that Dell can do with their customers.
I think they'll always stay "overpriced", partly because we're happy paying for the extra freedom. And partly so that they don't become mainstream and end up with a huge support overhead.
Given that the author's demands are being met, exactly, by Purism (etc), then I don't think he gets to complain that it's "too expensive" - that's not how markets work. You have a niche need, you pay a niche price. Stop with the Big Brother conspiracy theories and pay the extra cash to get the specific thing you want.
Mainstream manufacturers have to deal with consumers who know nothing about computers. They expect full support. They will also follow directions on any website without knowing what they're doing, and mess things up. The move to lock down computers isn't really a Big Brother conspiracy to prevent us from doing things on our computers that The Man doesn't want us to. It's a safety measure to stop inexperienced users bricking their machines and demanding support fix it.
Purism (and others) sell "overpriced" computers to people who know what we're doing. When I had a problem on my Purism laptop, they told me to unscrew the back and check the connections. That's not something that Dell can do with their customers.
I think they'll always stay "overpriced", partly because we're happy paying for the extra freedom. And partly so that they don't become mainstream and end up with a huge support overhead.
Given that the author's demands are being met, exactly, by Purism (etc), then I don't think he gets to complain that it's "too expensive" - that's not how markets work. You have a niche need, you pay a niche price. Stop with the Big Brother conspiracy theories and pay the extra cash to get the specific thing you want.