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A comment on Ask HN: tips for negotiating with rackspace?.

Re:Ask HN: tips for negotiating with rackspace? by staunch on Wednesday April 27, 2011 @12:01AM (#2488332)
Rackspace is not cheap. Probably not great for price sensitive customers.

You might try showing them pricing from a competitor for a comparable product and requesting that they price match. They might at least try to come close.

[ Parent | on HN ]
Re:Ask HN: tips for negotiating with rackspace? by andrewtbham on Wednesday April 27, 2011 @12:52AM (#2488434)
Generally I don't recommend rackspace, but reliability is a huge concern for this customer.

I took your approach once in the past... I showed them a price sheet from the planet and they sent me a presentation about how their service is superior. It was quite compelling.

[ Parent | on HN ]