Re:Free Software Is More Reliable (2011)
by notmyfuture on Monday October 19, 2020 @08:59PM
(#24832957)
There is still competition to consider though. If a SaaS product has competitors that are more reliable, or more feature rich, they should win & retain more customers over time.
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Re:Free Software Is More Reliable (2011)
by bleepblorp on Tuesday October 20, 2020 @02:58PM
(#24841096)
Data lock-in, due to proprietary file formats, makes switching software extremely difficult, especially for companies that interchange data with outside entities.
For instance, companies that do design and/or A/V work have no real alternatives to paying Adobe monthly--regardless of how little work Adobe puts into Creative Suite--because it's an industry standard and there are no alternatives that offer friction-free interoperability.