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A comment on Tell HN: Rackspace apparently lost some storage volumes. Parent comment

Re:Tell HN: Rackspace apparently lost some storage volumes by ericcholis on Saturday October 17, 2020 @01:26PM (#24811559)
Currently, to delete a cloud server, you're required to call support. The option to delete servers via the API and interface have been removed. On more than one occasion I've been pitched by the "support engineer" to sign up for something akin to reserved instance pricing.

They claim it's a security measure.

I've never had an issue with service or availability. But, the price per performance on the VM instances is so much better elsewhere.

Was working to migrate to DO, but now I'm fast tracking that process.

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Re:Tell HN: Rackspace apparently lost some storage volumes by folkhack on Saturday October 17, 2020 @01:30PM (#24811601)
> Currently, to delete a cloud server, you're required to call support.

This is insanity to me. I'd leave a VPS/cloud provider so fast if they started this. Even back in the day I always had the option to delete a Rackspace Cloud instance.

Wow. Just wow.

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Re:Tell HN: Rackspace apparently lost some storage volumes by neom on Saturday October 17, 2020 @02:59PM (#24812268)
Finance department meeting:

MBA1: So we've figured out that we make a lot of money from people just being too lazy to delete a server.

CFO: Great, how do we make it even harder to delete a server?

MBA2: We could remove the delete button.....

MBA1: I don't think that's a very good idea

CFO: Then how will they delete servers?

MBA2: Fax us!

CFO: Brilliant, I'll tell an engineer to develop the web code.

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Re:Tell HN: Rackspace apparently lost some storage volumes by born_a_skeptic on Saturday October 17, 2020 @03:37PM (#24812537)
How often do you think this type conversation happens?
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Re:Tell HN: Rackspace apparently lost some storage volumes by dkdk8283 on Saturday October 17, 2020 @03:48PM (#24812635)
I worked in a industry comparable to RS and we pretty much used same tactics but the call came from the CTO.
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Re:Tell HN: Rackspace apparently lost some storage volumes by nitrogen on Saturday October 17, 2020 @05:09PM (#24813394)
Often. I heard something similar in an ecommerce/digital subscription context.
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Re:Tell HN: Rackspace apparently lost some storage volumes by orestis on Saturday October 17, 2020 @02:10PM (#24811899)
Huh, when did this happen? I deleted cloud servers via the GUI a few months ago as we are migrating stuff to AWS, but I still have some clients on Rackspace.
[ Parent | on HN ]