I get support from apple when I walk into their store, or I open up a chat window on their website. I received it in April when my phone died and they helped me try to revive it.

I get support from Fastmail, and Migadu and Target and banks and plenty of other companies. I also provide support for my businesses.

Support usually sucks with monopolies, such as ISPs who know you have no alternative. But even then, I’ve always been able to get someone on the line to fix my issue.