> That's rather the norm for shows; cancellation is a business decision, not a story decision.

I agree. But to my way of thinking, it's a decision with short-term and long-term business impact.

Longer term, it makes me less interested in starting to watch a series produced by that company, because of higher odds of ending up frustrated / disappointed. And it reduces the likelihood of me continuing to subscribe that service or recommend it to friends and family.

I also wonder what the impact on leaving a series unresolved has on its long-term syndication revenue.

Of course I'm just speculating. Depending on the actual numbers, perhaps those long-term downsides are completely acceptable.