Re:ProtonMail CEO calls Apple's forced in-app purchases 'Maf...
by im3w1l on Friday October 09, 2020 @09:17PM
(#24735976)
Wouldn't surprise if it IS on their script. If they do too overtly scummy things bad things will start happening to them. The kind of guy who says "No." is the kind of guy who will chargeback or write a letter to his representative.
I've had to cancel the Times a couple of times over the years. Telling them that I lost my job only got one offer to extend at a discounted rate. But what really worked well was this:
NYT: "Can I ask why you want to cancel your subscription?"
Me: "No."
It's not on their script, so the operator just took care of it immediately.
On the plus side, at least you can speak to a human being at the Times pretty quickly. Good luck getting through to anyone at the Albuquerque Journal in under three days ("It looks like you're calling from a cell phone. Let's continue this conversation by text!").