News for hackers. Stuff that matters.

A comment on Lessons learned from onboarding emails with no HTML styling. Parent comment

Re:Lessons learned from onboarding emails with no HTML styling by pbhjpbhj on Wednesday October 07, 2020 @05:35PM (#24713013)
UK comedian Dave Gorman did a section on this: he claims that his coffee shop, I assume Starbucks, stopped doing a particular drink he liked - maybe caramel macchiato? - so he heard someone in front ask for that drink, then said his name was "caramel macchiato" just to mess with them. They'd call the order as "caramel macchiato" and, he seemingly hoped, get trouble from the other customers who had been refused that drink ... cute.

Aside: I always assumed the whole 'spell your name wrong' thing that Starbucks did was a marketing thing - they certainly got a lot of social media posts out of it!

[ Parent | on HN ]
Re:Lessons learned from onboarding emails with no HTML styling by sosborn on Wednesday October 07, 2020 @06:12PM (#24713396)
> I always assumed the whole 'spell your name wrong' thing that Starbucks did was a marketing thing - they certainly got a lot of social media posts out of it!

Not everything is a conspiracy. Take the average starbucks barista, add in a shop full of customers expecting the line to move quickly, and you end up with a "This looks good enough, fuck it" attitude to writing the name on the cup. Customers that get upset about their name being spelled wrong really need to relax.

[ Parent | on HN ]