Re:Amazon Web Services are down
by BrandonM on Thursday April 21, 2011 @11:11AM
(#2470899)
Why does Reddit really need 99% availability? Is a customer unduly harmed or is the world even worse off if Reddit is down for a couple cumulative days per year? Is it worth the cost? Would you put up with more ads and/or pay for Reddit in order to make sure that it's available 24/7/365?
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Probably not as much for the customer as for the company. When sites are unreliable, people end up going to the more reliable competitors as they arise.
I wouldn't think there a large number of customers deciding "this is too unreliable, I'm leaving" on the basis of a few hours of down time. On the other hand, there might be a large number of people who, upon finding your site down, decide to visit alternatives that are up at the time, and some of those people might decide they like the alternatives better.
Re:Amazon Web Services are down
by scorpion032 on Thursday April 21, 2011 @02:46PM
(#2471781)
If any site can take down time and not lose users, reddit can. And it has.