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Re:Ask HN: Chat or forum-based platform for open-source comm... by gervwyk on Saturday October 03, 2020 @11:29AM (#24672650)
I have often found in chat conversations that if it gets too busy difficult questions goes answered or the discussion overtaken by some other question. Then, it can easily become a worse experience for the immediate asker..
Re:Ask HN: Chat or forum-based platform for open-source comm... by seg_lol on Saturday October 03, 2020 @11:34AM (#24672689)
Chat works when there is an existing relationship between both parties. Doing random support over a chat channel would take someone with patience better spent elsewhere.