Re:APFS changes in Big Sur: how Time Machine backs up to APFS
by incanus77 on Thursday October 01, 2020 @04:43PM
(#24655974)
Thanks for the update and for responding here. Hadn't heard about the v7 plans, so good luck — sounds like a good move.
I don't have any particular support complaints myself; my comment was based more on perception based on Twitter & other discussions I'd seen.
I'm sorry you feel support isn't responsive. We aim to answer emails within 1 business day, as we always have. We've added staff to do this.