Despite all their faults, that's the main reason I won't subscribe to anything unless I can go through the intermediaries of Apple, Amazon, or Paypal. When I decided to cancel the NY Times, all I had to do is stop payment via Paypal. Didn't have to deal with their retention department, though that department did send me a couple of vaguely angry emails. Still subscribed to the Kindle version of the Economist, but cancellation is just a click away at Amazon. The price I pay for that is non-access to articles on their web site, but I can live with that.