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Re:Ask HN: How to learn sales? by ky3 on Sunday September 27, 2020 @05:02PM (#24610107)
> Rather, I should have hired a customer success person

Also called a Field Application Engineer in some circles.

> Then let the customer success rep also write (technical) blog post, customer stories / case studies, and documentation.

Also sample code, sample scripts.

Re:Ask HN: How to learn sales? by scapecast on Sunday September 27, 2020 @06:49PM (#24610816)
Spot on, that’s exactly it.