Cloudflare keeps sending emails over a year after account was cancelled

Re:Cloudflare keeps sending emails over a year after account... by lawtalkinghuman on Sunday September 27, 2020 @08:06AM (#24606007)

If Cloudflare can't get an email unsubscribe process to be GDPR compliant, should you trust them to handle the many far more privacy-relevant things they offer as a company...?

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Re:Cloudflare keeps sending emails over a year after account... by hosker4u on Tuesday September 29, 2020 @02:59PM (#24631602)

Yes, if they cant unsubscribe people. I could not care less, it bothers me more this guy crying about getting an email.

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Re:Cloudflare keeps sending emails over a year after account... by tomhoward on Sunday September 27, 2020 @12:36PM (#24607895)

I have no dog in the fight (I'm not connected or loyal to Crowdflare whatsoever), but this is a non sequitur.

Companies work to priorities lists based on how important things are for customers. So it's perfectly plausible that the very reason they're not flawless at removing cancelled users from all their email databases is that they're too busy focusing on, as you put it, "the many far more privacy-relevant things they offer as a company", which they regard as far more important.

I'm not saying that's definitely the case here; I have no idea of any specifics. But I've definitely seen things happen that way in other companies/teams I've observed.

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