> dark patterns
I was pleasantly surprised by Netflix recently. After avoiding using the service until recently, I was motivated enough to subscribe by one particular film I wanted to watch.
Initially, they automatically upgraded me to the Premium subscription level on a trial basis. When that trial time period ended I received an email saying, "do nothing and we'll downgrade you to the Standard subscription level."
That was truly a pleasant surprise.
I did nothing.
Re:Calculus in SaaS
by Fire-Dragon-DoL on Sunday September 27, 2020 @02:49AM
(#24604738)
On the opposite note, amazon goes out of the way to make sure you don't unsubscribe.
I tend to cancel the subscription as soon as I've purchased it so that I can't possibly forget in the future. You'll still have the 1-3 months you initially paid for, and if it winds up being a service that's worth continuing then you can subscribe for longer (I'll usually pay for a year and immediately cancel at that point).
I review my monthly charges every few months and cut anything that isn't giving me enough joy, but I also imagine I'm a rarity.