Do you know how hard it is to produce a book from nothing? Make paper, all the same thick, print and so on. Or just a steel tube .. all can be done without computers and software. The process behind is difficult for every step. I work in industrie automation and I can tell you, right now, with this quality in software and "computer everywhere" we are building a super high tower in the softest sand.

Part of the complaint is that these things don’t have to be as complicated as they are. The fridge with the touchscreen screen is usually more frustrating than the fridge from thirty years ago. The smart TV is usually more frustrating for its smart features.

Things are getting more complicated, like you say, but they frequently aren’t getting enough better to justify the added complexity, especially given all the issues that come along with it.