Re:Mark in the Middle
by SiempreViernes on Thursday September 24, 2020 @07:29AM
(#24577520)
Who are these people they "serve"? Surely you don't imply that Facebook is a user driven website? One look at how they handle UI changes tells you that any claims to "serve" the users is extremely hollow.
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UX / look and feel is one of those things where a company cannot win; ANY change, especially redesigns, will cause friction with their customers.
Ask people what they want with the UI and you get either small pet peeves (but none of them statistically significant), but generally a "leave it as is" answer. Even though the current version may not tick all the boxes from the company's point of view - things like engagement, advertising opportunities, etc.
Re:Mark in the Middle
by SiempreViernes on Thursday September 24, 2020 @08:55AM
(#24578134)
> Even though the current version may not tick all the boxes from the company's point of view
Sure, clearly the company is not primarily serving the users. So the question is, who are these people that Mark is invoking?