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A comment on Conditions of ACME's Unconditional Guarantee. Parent comment

Re:Conditions of ACME's Unconditional Guarantee by quelsolaar on Tuesday September 22, 2020 @09:32PM (#24562019)
Yes. I think its 3 fundamental objectives:

-I want people who use my product to be happy with it.

-If they are not, I dont want them bad mouth me.

-When someone is unhappy, that an excellent opportunity for me to learn, so I want to incentivize my customer to engage with me in a productive and not antagonistic way.

[ Parent | on HN ]
Re:Conditions of ACME's Unconditional Guarantee by RotANobot on Wednesday September 23, 2020 @06:46AM (#24565375)
This seems like an excellent way to run a business for all involved.
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Re:Conditions of ACME's Unconditional Guarantee by quelsolaar on Wednesday September 23, 2020 @02:16PM (#24570137)
I try!
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