Should they listen to all employees, about every single issue? What if only 1% if employees ask for it? Or 10%? Where’s the line?
> This article isn't about an angry Twitter mob making demands of a private company
I don’t work at Spotify but worked enough at big companies to disagree with that. Behavior of employees inside trendy tech companies is very much like angry Twitter mob.
They are. Ek: "The fact that we aren't changing our position doesn't mean we aren't listening. It just means we made a different judgment call."
Only if those employees are presenting objective arguments e.g. "adding this podcast may lead to customers cancelling their subscriptions, or to legislation being applied".
If it's a case of "I don't like it" then the company doesn't have any obligation to listen.
The article is pretty sensationalized - it does not explicitly cite what the employees were looking for or what the leadership was willing to do. We've got the content of two employees' questions, a comment from the CEO that doesn't seem to be a response to either of them, a canned response from a comms person after the fact, and a rehash of Rogan's latest controversies.