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WebEngage - a customer engagement tool for publishers

WebEngage (http://webklipper.com/webengage) is a customer engagement tool for publishers - a product by Webklipper. WebEngage essentially does two things -

   1. Let website owners get feedback from visitors on their website - an automated screen-grab of the current webpage can be optionally attached.
   2. Let website owners conduct targeted short surveys from visitors on their website - the targeting can be done on the basis of several UI parameters like - referrer, URL patterns on the site, time spent, user's GEO data etc; plus a lot of custom key/value pairs chosen by the publishers.
We did a private beta 5 days ago for the product and we are being piloted by over 45 websites already. Do give it a shot on http://pluggd.in (see the feedback button on the right). That's our feedback part of the offering. We'll be rolling out the surveys in another 2/3 weeks. Publishers get instant email notifications and a dashboard to manage all their widgets and feedback.

Would love to get your good/bad/ugly feedback on this product. Also, if you'd like to try it out on your site/blog, please request for an invite here - http://webklipper.com/webengage

Team Webklipper

( 6 comments | 8 points | on HN )
Re:WebEngage - a customer engagement tool for publishers by ig1 on Friday April 15, 2011 @07:19AM (#2450124)
Flagged. Every positive comment on this thread is by a newly created account.

PG assuming all the votes are by the newly created account shouldn't this have triggered some anti-spam mechanism ?

Re:WebEngage - a customer engagement tool for publishers by pnandan on Thursday April 14, 2011 @11:48PM (#2449376)
Your product rocks! For a while I was thinking of ways to efficiently and non intrusively capture feedback on my site.In WebEngage, I have found my answer. I am definitely recommending it to my publisher friends.
Re:WebEngage - a customer engagement tool for publishers by deapubhi on Thursday April 14, 2011 @04:44PM (#2448365)
We've had no issues and enjoy the WebEngage platform. Dependable way to harness consumer feedback. Keep up the good work folks!
Re:WebEngage - a customer engagement tool for publishers by manishkashyap09 on Friday April 15, 2011 @01:58AM (#2449595)
Love this product. Its so intuitive and very user centric.
Re:WebEngage - a customer engagement tool for publishers by shanab on Friday April 15, 2011 @03:33AM (#2449761)
Eagerly waiting to check out your survey tools.
Re:WebEngage - a customer engagement tool for publishers by London2 on Thursday April 14, 2011 @03:40PM (#2448112)
Love it!