Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

Re:Apple Tried Charging the Price of a New MacBook Pro for a... by shantara on Monday September 14, 2020 @09:17AM (#24469750)

I had a similar anecdotal story just a couple of months ago. I've spilled a few drops of juice on my 16" MBP keyboard, which was enough for three keys to become sticky. They've replaced the keyboard and whole top case chassis for free without any comment and I got my laptop back in three days.

It was the best tech support experience I've had in my life.

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Re:Apple Tried Charging the Price of a New MacBook Pro for a... by emeraldd on Monday September 14, 2020 @10:02AM (#24470241)

I wonder if this boils down to which level of support contract you buy?

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Re:Apple Tried Charging the Price of a New MacBook Pro for a... by aphrax on Tuesday September 15, 2020 @07:18AM (#24479934)

For what it's worth I had no additional support outside of a standard warranty..

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