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A comment on Disrespectful Design – Users aren’t stupid or lazy. Parent comment

Re:Disrespectful Design – Users aren’t stupid or lazy by sanderjd on Sunday September 13, 2020 @05:33PM (#24464116)
Yep, I always have this with mortgages. People have been pretty good about agreeing to send me the documents the night before so that I can actually read them. But I also at least skim them before signing to make sure they say the same thing they did the night before. I haven't found anything objectionable, so maybe the rational thing to do would actually be to just do what everyone else does and sign based on what the person says they say.
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Re:Disrespectful Design – Users aren’t stupid or lazy by perl4ever on Sunday September 13, 2020 @06:32PM (#24464485)
Did you know that hospitals and urgent care providers are now having you sign agreements you don't even see? They say "ok, you need to sign the general release"..."now you need to sign that we can bill your insurance company"... and it's entirely verbal/on faith. You're just signing an electronic pad that displays no information.
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Re:Disrespectful Design – Users aren’t stupid or lazy by smichel17 on Sunday September 13, 2020 @07:54PM (#24464984)
Any lawyers around who could discuss how enforceable this kind of thing is(n't)? I'd assume at the least it's treated like a contract of adhesion -- what about how it's handled compared to verbal contracts?
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Re:Disrespectful Design – Users aren’t stupid or lazy by sanderjd on Sunday September 13, 2020 @08:44PM (#24465392)
The ones I say explicitly say that you're signature acknowledges that you've read the policy. You have to ask to see it before signing. It feels skeevy to me to be sure but honestly it's not all that different from signing something you have been given but still haven't read.

Edit to add: also, I've seen this in more places than just health care.

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Re:Disrespectful Design – Users aren’t stupid or lazy by perl4ever on Sunday September 13, 2020 @11:03PM (#24466334)
Nope. No verbal or written statement about a written policy being read or existing. I don't know what happens if you demand to see one, but one isn't offered at all. There's no fine print on the display saying you have read anything. It's just verbally "sign for this" and you do. Yet they don't condense it down to one signature.

I complained and was ignored in the same way people are ignored when they complain about the wait in the ER or ask how much treatment will cost.

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