Re:If high street shopping was like online shopping [video]
by dazc on Tuesday September 08, 2020 @04:34AM
(#24406396)
Two recent experiences with amazon returns:
1)Keep the item, no charge (small ticket price item delivered twice by mistake).
2)We've refunded you, and for your inconvenience we've topped up your gift card by £5. (delayed delivery so cancelled).
Most other UK stores:
1)Please jump through several hoops and go an hour out of way to send it back to us (at your own expense) then it's 50/50 if ever hear another thing.
2)No reply whatsoever
1)Keep the item, no charge (small ticket price item delivered twice by mistake). 2)We've refunded you, and for your inconvenience we've topped up your gift card by £5. (delayed delivery so cancelled).
Most other UK stores: 1)Please jump through several hoops and go an hour out of way to send it back to us (at your own expense) then it's 50/50 if ever hear another thing. 2)No reply whatsoever