The achilles heal for sellers is that their listings ultimately need to show up When searching for unique information specific to a particular product. They’ll often try to hide that in an unrelated field or in the description. Usually a seller uses the same “trick” for all their listings.
By unique information, do you mean descriptive adjectives or product features? If so, these terms more often than not show up right in the title:
ProBien Case for iPhone 11, Liquid Silicone Phone Cover w Tempered Glass Screen Protector, Shockproof Durable Protective Rubber Cases Full Body Drop Protection 6.1 for Women Girls-Wine Red
60 Pack Guitar Picks,Cowalkers Abstract Art Random Color Celluloid Guitar Picks Plectrums Unique Guitar Gift For Electric, Bass & Acoustic Guitars Includes 0.46mm/0.71mm/0.96mm
COMFEE' Rice Cooker, Slow Cooker, Steamer, Stewpot, Sauté All in One (12 Digital Cooking Programs) Multi Cooker (5.2Qt ) Large Capacity. 24 Hours Preset & Instant Keep Warm
All of these items were on the first page of results for a single term (iphone 11 case, guitar pick, pressure cooker) so not only is Amazon failing to enforce TOS rules and guidelines against keyword-stuffing, the trick clearly works for sellers.
Personally I've been able to ask for refunds on Amazon through a 5 minute chat dialogue for products that were months out of the return period (I felt it was in my case because the seller wouldn't honor warranty etc, but this ease of refund/return is abused rampantly on both Amazon and Ebay by buyers).
Amazon has been very fraudster friendly, and without any exaggeration, anti-customer, for a long while. There's several misbehaviors that they tolerate, while at the same time, make it difficult for customers to fight (report, etc.):
- they allow flooding searches with almost-identical products (ebay doesn't)
- they allow replacing a product page with a different one (ebay doesn't)
- they hide shipping prices and actively confuse the customer (ebay doesn't)
- they don't do anything against fakes, even when there are multiple reports (ebay is not great on this, either, though)
There's no reason why Amazon should not (by their strategy, certainly not mine) take advantage of fake reviews.