A good text user interface, keyboards that can record and play back keystrokes for getting around the menus, customizable per user, and responsiveness.

"Speed" (latency of response) has always been the number one user interface problem of all interactive software and it still is.

I forgot: the biggest improvement would be an amanuensis for every doctor and nurse.

It seems like they never watched an end user use their product. Like, who re-invents the 'Page Next' function? Just put a blue underlined "Next Page" button at the bottom of the list like we've done for decades.