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A comment on Zappos CEO Tony Hsieh is stepping down after 21 years. Parent comment

Re:Zappos CEO Tony Hsieh is stepping down after 21 years by backtoyoujim on Tuesday August 25, 2020 @07:00PM (#24277261)
Compensation goes a long way to making customer service agents care. So does equity.
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Re:Zappos CEO Tony Hsieh is stepping down after 21 years by mjayhn on Tuesday August 25, 2020 @07:03PM (#24277280)
Yeah my one call center experience involved cameras over everyones desk and the cruelest management team I've ever experienced that watched you like a hawk.
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