Re:The cost of 1GB of mobile data in 228 countries (Feb 2020)
by nl on Sunday August 23, 2020 @06:07AM
(#24250859)
Customer service is an interesting one.
The independent ISPs (especially Internode and iiNet) had excellent reputations for customer service until they were all taken over by TPG.
Nowadays Aussie Broadband has a pretty good reputation and interestingly has basically followed the same model: not always the absolute cheapest, but competes on benchmarks like speed, and with an engineering-heavy management team.
The independent ISPs (especially Internode and iiNet) had excellent reputations for customer service until they were all taken over by TPG.
Nowadays Aussie Broadband has a pretty good reputation and interestingly has basically followed the same model: not always the absolute cheapest, but competes on benchmarks like speed, and with an engineering-heavy management team.