And don't get me wrong, I technically want to be wrong. But science and human nature butt heads. People are human, perfect lab conditions don't imitate human actions that well. Relying too much on lab condition results and ignoring the idea of, "How will Joe Schmoe fuck this up?" means you wasted lab time.
Hell, how many UI folks here? Or any programmers that have to deal with user testing? In your perfect locked away testing, everything is "perfect". Admit it. You think you solved all the ways users will screw up. Then it goes out into the wild, only to find out how incredibly stupid humans are. How many times have you said, "That's not the way you're supposed to use that!" regarding software and a random person?
Why is the HN community so willing to think this behavior doesn't apply outside computers?
Yes, it'd be nice to get R to 0. But any number below 1 is good enough.