wrt dispute resolution, paypal is pretty awful compared to the traditional credit card, at least the major (top tier) bank issuers. the lower tiers like Capital One I imagine are more difficult. I'm in a paypal dispute right now. I have to wait 2 weeks for something to happen (don't know what exactly) before i can progress to the next stage, whatever that is. really? my amex reverses the charge immediately when i call them, and as far as my side of things, i'm done with it at that point. my WF visa is similar, and they call me when a further action is required.
paypal is google-level horrible. nearly indispensable service, immensely useful in some ways, the worst anti-user behavior in other ways. even the website to manage your account is full of dark patterns.
if you hate supporting it, stop supporting it.
I really don’t like PayPal as a company but from a consumer standpoint they’re useful to me because I am able to terminate billing on the PayPal side of things. Also i have not been burned by PayPal in the few disputes I have had to go through.
I wish there was a less shitty option than PayPal with the same level of insulation and dispute resolution. Lots of small businesses/creators have gotten fucked over by PayPal freezing funds for months and not allowing appeals or really any communication is terrible and I hate supporting it.